The most trusted way to measure the resident experience.
Demonstrate that your management practices prioritize residents’ well-being.
Are you a Home Provider?
TRUSTED BY
STANDARD OF EXCELLENCE
Become a CertifiedHome Provider
Recognizing the best in resident experience
The Home Provider recognition program celebrates and rewards WYL’s highest-rated (and most consistent) home providers for their commitment in improving residents’ lived experiences.
As a home provider on WYL certified in resident experience, you will receive special recognition and gain access to exclusive rewards.
It’s our way of saying thank you for propelling our mission forward to center humanity at the heart of housing.
PARTNERS
OUR MISSION
I am a landlordHome Provider
Home Provider
(hōm prəˈvīdər)noun
An owner/operator who views their resident(s) as human, first, and deserving of respect and dignity. They see their residents as part of the solution and not a part of the product.
The term 'Home Provider' has received official recognition from the Dictionary.
THE NEW STANDARD
Resident Trust Index (RTI)
The Resident Trust Index (RTI) is a simple scoring system that offers insight into how owner/operators’ building, team, and services are operating and affecting current and future residents.
Our scores integrate withGoogle Search
OUR FEATURES
Turn data into useful insights
Understanding your residents couldn’t be simpler. Our platform helps you unlock the power of actionable data and customized suggestions to help you excel as a provider in resident experience.
Data-driven insights
AI-generated custom reports
Certified badges and recognition
5x
higher response rate versusthe leading survey platforms.
BENEFITS
Measure the return on resident experience
Improve operations
Get all the insights you need to continuously develop and measure the impact of your residential initiatives and programming to make data-backed decisions and improvements.
Remove the guesswork with an intuitive platform for surveying and feedback, recognition, and more. All the tools you need to engage and retain residents, with actionable insights you can use to influence positive change in your operations, for your community, and with your residents.
Attract and retain residents
Resident’s don’t leave without reason. Identify what your residents want and need. Create ambassadors, and let your hospitality and service sell itself.
Strengthen resident trust
Understand and improve resident trust and ultimately, happiness. Nurture strong home provider-resident relationships built on trust and communication creating an environment for your residents and community to thrive.
86%
of Home Providers find our insights key in making operational decisions.
“WYL helped us 3x the value of our portfolio over the last two years. We saw a gain in value of $42mm for our up-state NY housing portfolio.”
“WYL helped us 3x the value of our portfolio over the last two years. We saw a gain in value of $42mm for our up-state NY housing portfolio.”
“WYL has defined and expertly executed on their vision of providing transparency and deeper connections with residents and owners.”
TESTIMONIES
Listening intently and being responsive pays.
“The potential of WYL is substantial in its ability to serve renters and ultimately offer unique, actionable real estate data.”
“WYL helped us 3x the value of our portfolio over the last two years. We saw a gain in value of $42mm for our up-state NY housing portfolio.”
Jeffrey Buell
Principal, Redburn development
“WYL has defined and expertly executed on their vision of providing transparency and deeper connections with residents and owners.”
Sonya Rocvil
Principal/Founder, Bedrock Real Estate Investors
“The potential of WYL is substantial in its ability to serve renters and ultimately offer unique, actionable real estate data.”
Bryce Nyberg
Director, Berkadia Digital
Sonya Rocvil
Principal/Founder, Bedrock Real Estate Investors
Jeffrey Buell
Principal, Redburn development
Jeffrey Buell
Principal, Redburn development
Bryce Nyberg
Director, Berkadia Digital
“WYL helped us 3x the value of our portfolio over the last two years. We saw a gain in value of $42mm for our up-state NY housing portfolio.”
Jeffrey Buell
Principal, Redburn development
Our story resonates
